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Everything You Need for Smart Support

ChatGPT integration — latest OpenAI model

Your chatbot runs on the latest OpenAI GPT model with function calling support. It understands conversation context, remembers chat history, and delivers accurate, natural responses grounded in your website content.

Auto-learning — bot studies your site and follows your instructions

Simply provide your website URL. The bot automatically crawls your sitemap (up to 500 pages, depth 5), indexes all content, and builds a searchable knowledge base. Update your site and hit re-index — the bot re-learns automatically.

Knowledge Base — upload files, paste text, or scrape URLs

Extend the bot's knowledge beyond your website. Upload documents (.txt, .md, .pdf, .docx, .csv, .json, .html, .xml — up to 10MB each), paste text content directly, or provide a URL for automatic scraping. All documents are chunked, embedded, and instantly searchable by the bot.

Contextual answers — understands questions, finds relevant info, shares links

Using RAG (Retrieval-Augmented Generation) and hybrid search (text + vector/semantic), the bot finds the most relevant content from your site and knowledge base to answer each question. It can share direct links to source pages so customers can read more.

Custom prompt — configure the personality and response style

Define your bot's personality, tone, and response guidelines through a custom system prompt. Make it formal or friendly, concise or detailed — whatever fits your brand voice.

Company info — address, phone, email automatically in answers

Add your company address, phone number, email, and working hours. The bot automatically includes this information in relevant answers, so customers always know how to reach you.

Multi-language — bot answers in 100+ languages automatically

The bot understands and responds in over 100 languages. A customer can ask in French about content written in English — the bot finds the answer and replies in the customer's language. No translation setup needed.

Features - BotInChat